Conventions of Malaysian Grocery Store Service Encounters
نویسندگان
چکیده
منابع مشابه
The Antecedents of E-Grocery Store Continuance
This study presents a respecification of the DeLone and McLean IS success model and empirically assesses it to predict customers’ future purchases in the context of the online grocery store. Survey data were collected from 376 customers of one online grocery store. Structural equation modeling was conducted to validate the research model. The results indicate that service quality, product quali...
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ژورنال
عنوان ژورنال: HERMES - Journal of Language and Communication in Business
سال: 2014
ISSN: 0904-1699
DOI: 10.7146/hjlcb.v27i53.20986